Cinema: Money Not Wanted

Posted: April 10, 2008 in customers, Marketing
Tags: ,

A new mega cinema complex is opening in two weeks near me. I wanted to book a family night out.

This property does not exist on the chain’s website. There appears no way to book. I sent them an email:

Hi – cant wait until your new cinema’s open in Albany. I see the date has been set – when can we book?

Ive joined your club but cant find any film or offer that allows me to book to come to the new theatre when it opens

and they replied:

Thank you for your email.
Unfortunately we do not have a date set for pre bookings for our new Albany site just yet.
Please feel free to visit our website for regular updates.
The company spends millions building and marketing a new complex – and they cant take my money two weeks from opening.
Sigh – I think I will go download a movie and watch it at home – its easier.

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